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LegalTerms, privacy, and cookies

Review the legal documents that govern how Cide operates, including our terms and conditions, business service agreement, privacy policy, and cookie policy.

Legal document

Terms and Conditions

Terms that apply when users create an account and use the Cide platform.

Legal document

Platform Services Agreement

Commercial terms for business users buying, sourcing, and transacting through Cide.

Legal document

Privacy Policy

How Cide collects, uses, shares, and protects personal data under EU and Swedish law.

Legal document

Cookie Policy

How Cide uses necessary cookies, preference storage, and optional analytics technologies.

CIDE PLATFORM TERMS

1. Platform Role

Cide Infrastructure AB (559579-9569) (“Cide”) provides a technical platform connecting individual sellers with business buyers.

Cide is not the buyer of the goods unless explicitly stated.

2. Authorization

By using the platform, the Individual Seller authorizes Cide to:

  • Receive payment on the seller’s behalf,

  • Deduct applicable fees (if any),

  • Transfer funds to the seller’s registered bank account,

  • Provide transaction data to relevant authorities where required by law.

3. Seller Representations

The Individual Seller represents that:

  • They legally own the goods listed.

  • The goods are not stolen or counterfeit.

  • The goods may legally be sold.

Any accepted offer made by a Business User through the Platform constitutes a legally binding agreement directly between the Individual Seller and the Business User.

4. Payments

All payments are processed and held by regulated third-party payment service providers in accordance with applicable EU payment regulations (including PSD2 where applicable).

Cide does not at any time hold client funds as a regulated payment institution and acts solely as a technical intermediary. Cide does not operate as a bank or licensed financial institution.

Settlement times may vary depending on verification and compliance requirements.

5. Verification and Compliance

Cide may require identity verification (including BankID or equivalent).

Cide may withhold or delay payments where required by law or in case of suspected fraud.

6. Limitation of Liability

Cide is not liable for disputes regarding product condition, pricing, or commercial terms between the seller and the business buyer.

7. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles.

Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Sweden.

CIDE PLATFORM & SERVICES AGREEMENT

1. Scope of Services

Cide Infrastructure AB (559579-9569) (“Cide”) provides a digital infrastructure enabling businesses to source, manage, and transact second-hand goods through a standardized operational and payment framework.

Cide acts solely as a technical platform and payment facilitator and does not buy or sell goods unless explicitly agreed in writing.

Nothing in this Agreement shall be construed as creating a partnership, joint venture, agency, employment, or fiduciary relationship between Cide and the Business User.

2. Role of the Parties

The Business User acknowledges and agrees that:

  • It acts as the legal buyer or commission agent in transactions with individual sellers.

  • Cide is not a party to any sale or commission agreement between the Business User and an individual seller.

  • The Business User bears full commercial responsibility for the transaction.

  • The Business User is solely responsible for ensuring that legally binding purchase or commission agreements are formed with individual sellers through the Platform.

  • Cide does not draft, negotiate, or enforce such agreements and is not a party to them.

3. VAT and Tax Responsibility

The Business User is solely responsible for:

  • Selecting the applicable VAT model (including but not limited to margin scheme or standard VAT),

  • Determining the correct tax treatment for each transaction,

  • Reporting and remitting VAT and other taxes to relevant authorities.

Cide may provide technical tools or reporting features to support accounting processes, but Cide assumes no responsibility for the accuracy or legality of the tax treatment applied.

4. Payment Processing

Cide may facilitate payments through regulated third-party payment service providers.

The Business User authorizes Cide to:

  • Receive funds on its behalf,

  • Deduct agreed fees,

  • Transfer remaining funds according to the agreed settlement schedule.

All payments are processed and held by regulated third-party payment service providers in accordance with applicable EU payment regulations (including PSD2 where applicable).

Cide does not at any time hold client funds as a regulated payment institution and acts solely as a technical intermediary. Cide does not operate as a bank or licensed financial institution.

5. Compliance and AML

The Business User represents and warrants that:

  • It is a legally registered entity.

  • It complies with applicable anti-money laundering (AML), counter-terrorism financing (CTF), sanctions, and consumer protection laws.

  • It will not use the platform for unlawful purposes, including but not limited to fraud, money laundering, or trafficking in stolen goods.

Cide reserves the right to suspend or terminate access if suspicious activity is detected.

6. Fees

The Business User agrees to pay fees as set out in the commercial agreement or pricing schedule.

Cide may deduct fees directly from processed transactions unless otherwise agreed.

7. Liability

Cide is not liable for:

  • Product quality,

  • Misrepresentation,

  • Commercial disputes,

  • Tax miscalculations,

  • Losses arising from the Business User’s operational decisions.

Cide’s aggregate liability shall in all cases be limited to the total fees paid by the Business User during the preceding 12 months.

8. Termination

Either party may terminate the agreement with [30] days’ written notice.

Cide may suspend, restrict, or terminate access to the Platform immediately where required by law, regulatory request, risk assessment, suspected fraud, breach of these Terms, or protection of the integrity of the Platform.

9. Force Majeure

Cide shall not be liable for failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to regulatory actions, payment network disruptions, or force majeure events.

10. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles.

Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Sweden.

PRIVACY POLICY

Effective Date: 2026-04-07
Last Updated: 2026-04-07

1. Introduction

Cide Infrastructure AB (559579-9569) (“Cide”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you use our platform and related services (the “Platform”).

Cide acts as a data controller for personal data processed in connection with user accounts, transactions, and compliance obligations.

2. Who We Are

Cide Infrastructure AB
559579-9569
Slätbaksvägen 46D, 12051 Årsta, Sweden
Email: info@getcide.io

If you have questions regarding this Privacy Policy, please contact us at the above address.

3. Categories of Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Account Information

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Organization number (if applicable)
  • Registered address

3.2 Identity & Verification Data

  • Personal identification number (where required)
  • BankID verification status or equivalent (if applicable)
  • Government ID (if required for compliance)
  • Date of birth (if required)

3.3 Financial Information

  • Bank account details (including IBAN/BIC where applicable)
  • Transaction history
  • Payment identifiers

3.4 Transaction Data

  • Products listed or sold
  • Purchase prices
  • Settlement amounts
  • VAT model selected (business users)

3.5 Technical Data

  • IP address
  • Device information
  • Browser type
  • Usage data
  • Cookies and tracking data

3.6 Compliance & Risk Data

  • AML/KYC checks
  • Sanctions screening results
  • Fraud indicators
  • Regulatory reporting records

4. Legal Bases for Processing

We process personal data under the following legal bases:

4.1 Performance of a Contract

To:

  • Create and manage user accounts
  • Facilitate transactions
  • Process payments and payouts
  • Provide customer support

4.2 Legal Obligations

To:

  • Comply with anti-money laundering (AML) laws
  • Fulfill accounting and tax reporting requirements
  • Comply with payment regulations
  • Respond to lawful requests from authorities

4.3 Legitimate Interests

To:

  • Prevent fraud and abuse
  • Improve platform functionality
  • Ensure platform security
  • Analyze usage and performance

We ensure that our legitimate interests do not override your fundamental rights and freedoms.

4.4 Consent

Where required (e.g., certain cookies or marketing communications), we rely on your consent.

5. Payment Processing

Payments are processed through regulated third-party payment service providers (“PSPs”).

When using the Platform, certain personal and financial data may be shared directly with PSPs for the purpose of:

  • Identity verification
  • Payment processing
  • AML compliance
  • Regulatory reporting

PSPs act as independent data controllers for data processed within their regulated payment services.

6. Sharing of Personal Data

We may share personal data with:

  • Payment service providers
  • Identity verification providers
  • Cloud infrastructure providers
  • Accounting and legal advisors
  • Public authorities when required by law

We do not sell personal data.

7. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • EU Standard Contractual Clauses
  • Adequacy decisions
  • Equivalent data protection measures

8. Data Retention

We retain personal data only as long as necessary for:

  • Providing the Platform
  • Fulfilling contractual obligations
  • Complying with legal and regulatory requirements

Financial and transaction data may be retained for up to 7–10 years in accordance with accounting and AML legislation.

Where data is no longer required, it is securely deleted or anonymized.

9. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure (where legally permitted)
  • Restrict processing
  • Object to processing based on legitimate interest
  • Data portability
  • Withdraw consent (where processing is based on consent)

You have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten) or your local supervisory authority within the EU.

You may exercise your rights by contacting us at info@getcide.io. We may require verification of identity before fulfilling requests.

10. Security Measures

We implement appropriate technical and organizational measures to protect personal data, including:

  • Encryption in transit
  • Access controls
  • Monitoring and logging
  • Secure infrastructure

However, no system can guarantee absolute security.

11. Cookies

We use cookies and similar technologies to:

  • Enable core platform functionality
  • Analyze usage
  • Improve performance

Where required by law, we obtain consent before placing non-essential cookies or similar technologies, and users can manage these preferences through the cookie banner and cookie settings.

Further information is available in our Cookie Policy.

12. Business Users as Independent Controllers

Business Users are independent data controllers for personal data they process in connection with their own commercial, accounting, and tax activities.

Such Business Users act as independent data controllers for their own legal and tax obligations.

Cide is not responsible for the privacy practices of Business Users.

In relation to personal data processed for the purpose of operating the Platform (account management, payment facilitation, compliance), Cide acts as an independent data controller.

13. Tax Reporting Obligations (DAC7)

Under EU Council Directive (EU) 2021/514 ("DAC7"), digital platform operators may be required to collect, verify, and report certain information regarding sellers and transactions to competent tax authorities within the European Union.

By using the Platform, users acknowledge and agree that Cide may collect and report relevant transaction and identification data to tax authorities where required by law.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated through the Platform or by email where appropriate.

Cookies and privacy preferences

We use strictly necessary cookies to keep Cide secure and functional. You can also allow optional preference storage and analytics. Read the cookie policy.